Dealing with overlapping schedules

[tiyasa]

I have a requirement to create on-call schedules for a group for the below :

Mon-Fri : 08:30 - 15:30 CST

Mon-Fri : 13:30 - 20:30 CST

I create schedule templates for both but using them in on-call schedule throws overlapping errors. Any suggestions how can I handle them?

Thanks

~T

[Michael Fry1]

if you're first schedule is - Mon-Fri : 08:30 - 15:30 CST

then 2nd schedule can't start until 15:31 CST. Mon-Fri : 15:31 - 20:30 CST

I'm going to assume your primary is 8:30-15:30, and you want secondary to start 13:30. You'd have to create 3 schedules to make it work.

[tiyasa]

Thank you, Michael. So, the short answer is overlapping schedules is not supported in SN, correct?

[Michael Fry1 · Accepted solution]

Yes when it comes to On-Call. We're dealing with the same issues.

[tiyasa]

Thank you for your response.