Default Change Interceptor (Models Landing page) to All

[IB98]

Hi All,

I am trying to default the change interceptor (cards) from the Models default to ALL. I have looked at the interceptors for change and was unable to see where this is set. 

[chrisperry · Accepted solution]

Hi there,

I believe this UI page defaults to whichever tab the user had open last when viewing the interceptor. So if the user clicks on the All tab and doesn't change tabs again before navigating to somewhere else in ServiceNow, the next time they click Change > Create New, then the All tab will load as default.

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry