Delegate Notifications

Pnik · ‎08-21-2019

Hello All,

Can we restrict ticket creation (as caller) notification sending to delegate of user..?

As checked we can control only four notification for delegates -

Approval

Assignment

CC Notifications

Meeting Invitation

Thanks in advance.

Allen Andreas · ‎08-21-2019

Hi,

In the notification....itself...the record.

So you'd need to go to your System Notification > Notifications, find the record that you want to restrict. Follow steps above.

Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Allen Andreas · ‎08-21-2019

Hi,

Awesome! Glad you got it.

Please mark any other post as Helpful, if it was. Thanks!

Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!