Description field formatting?

jillroma
Tera Expert

In a Template, when I populate the description with text, formatting is lost when template is applied or generated.   I'm using Description (U_description) field.   Is there a better way to do this?   Thank you!

Example of text in template:

New User Master Ticket

User Name:

User ID:

Start Date:

End Date (if applic):

Telephone (if applic):

Manager:

Similar User:

And this is how it displays when applied:

New User Master Ticket User Name: User ID: Start Date: End Date (if applic): Telephone (if applic): Manager: Similar User:

5 REPLIES 5

d_cammack
Tera Guru

Hello Jill,


Just to verify, what type of field is your description field?   Is it a string,Translated HTML, or other value?   I tried your list in a template on my dev instance, putting it to the description field (string) and it displayed properly.



Best regards,
David