Description field formatting?
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01-29-2015 06:35 AM
In a Template, when I populate the description with text, formatting is lost when template is applied or generated. I'm using Description (U_description) field. Is there a better way to do this? Thank you!
Example of text in template:
New User Master Ticket
User Name:
User ID:
Start Date:
End Date (if applic):
Telephone (if applic):
Manager:
Similar User:
And this is how it displays when applied:
New User Master Ticket User Name: User ID: Start Date: End Date (if applic): Telephone (if applic): Manager: Similar User:

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01-29-2015 02:16 PM
Hello Jill,
Just to verify, what type of field is your description field? Is it a string,Translated HTML, or other value? I tried your list in a template on my dev instance, putting it to the description field (string) and it displayed properly.
Best regards,
David