Disable `Tours` menu on Header menubar - Service Portal

Sin
Giga Expert

Hi all. I have created new header for service portal and added some menus.

find_real_file.png

here I have not added "tours" menu,its coming automatically. I don't understand from where its coming

 

find_real_file.png

Guys can anyone guide me?

Thanks!

1 ACCEPTED SOLUTION

Sin
Giga Expert

Solution:

 

Guys I have disabled the "Tours" menu on header from "sys_properties" table. 

Just set value to 'false' for this  property "com.snc.guided_tours.sp.enable".

 

Special thanks to @omkar Mone for helping me out.

Thanks!

View solution in original post

17 REPLIES 17

This is for an earlier version. If you're using Madrid or later this will not work for you. Please refer to: https://docs.servicenow.com/bundle/madrid-platform-user-interface/page/build/help-guided-tours/task/...

 

- AJ

This is for an earlier version. If you're using Madrid or later this will not work for you. Please refer to: https://docs.servicenow.com/bundle/madrid-platform-user-interface/page/build/help-guided-tours/task/...

 

- AJ

Hello, @Sin and @Omkar Mone can you please guide me on how to create side menus on the service portal p

Thank You.