Discovery not populating "Assigned To" user in CMDB

[Dead Blade]

I know the name of the probe that is suppose to populate the CMDB:   Windows - OS Information / Win32_ComputerSystem.UserName

But this has never worked.   I check the other post and I have computers with the "In Use" state, so that's not it.

I am wondering how to I enable this function to work.   It is currently set to Active and discovery is running on the workstations.

[Dead Blade]

We are suppose to.   Do the results reflect limited access?

[Patrick DeCarl1]

It doesn't but nothing in the result section for user name.

[Dead Blade]

I just verified on my own pc.   Our SN service account is added to the local admin.

Ok so no result for section for user name, what do you think my next step should be?

[Patrick DeCarl1]

Can you run a single scan on your pc? Then review the input payload and see if user data is coming back.

[Dead Blade]

I found one that appears to have worked (blanked out the last name, Bradley.****)   :

<?xml version="1.0" encoding="UTF-8"?><results probe_time="27144" result_code="0"><result><Win32_Processor><AddressWidth>64</AddressWidth></Win32_Processor><Win32_ComputerSystem><Manufacturer>LENOVO</Manufacturer><Model>20BHS0NV00</Model><UserName>CORP\bradley.******</UserName></Win32_ComputerSystem><Win32_OperatingSystem><Version>6.1.7601</Version><CSDVersion>Service Pack 1</CSDVersion><Description/></Win32_OperatingSystem></result><parameters><parameter name="mid_selector_details" value="{&quot;mode&quot;:&quot;specific_mid&quot;}"/><parameter name="agent" value="mid.server.MID-Jepp-Den"/><parameter name="glide.xmlhelper.trim.enable" value="true"/><parameter name="runner_type" value="Powershell"/><parameter name="source" value="10.1.107.142"/><parameter name="probe_results_hash" value="hEmvLmwKTuYkZAFF+Q3k6Q=="/><parameter name="WMI_FetchData" value="Win32_Processor.AddressWidth,Win32_ComputerSystem.Manufacturer,Win32_ComputerSystem.Model,Win32_ComputerSystem.UserName,Win32_OperatingSystem.Version,Win32_OperatingSystem.CSDVersion,Win32_OperatingSystem.Description"/><parameter name="sys_id" value="ebcbeff5db58474000a0ffd31d961965"/><parameter name="protocol" value="WMI"/><parameter name="from_host" value=""/><parameter name="sys_created_on" value="2017-08-01 16:09:09"/><parameter name="used_by_discovery" value="true"/><parameter name="ci_sys_id" value="1f10c0b83787a6005887c97a43990e6b"/><parameter name="GenerateWMIScriptPS1_WMI_FetchData.PS1" value="addFetch('Win32_Processor.AddressWidth');&#10;addFetch('Win32_ComputerSystem.Manufacturer');&#10;addFetch('Win32_ComputerSystem.Model');&#10;addFetch('Win32_ComputerSystem.UserName');&#10;addFetch('Win32_OperatingSystem.Version');&#10;addFetch('Win32_OperatingSystem.CSDVersion');&#10;addFetch('Win32_OperatingSystem.Description');&#10;fetch -computer $computer -cred $cred;&#10;"/><parameter name="state" value="ready"/><parameter name="probe_name" value="Windows - OS Information"/><parameter name="response_to" value="b9cb6ff5db58474000a0ffd31d961971"/><parameter name="from_sys_id" value=""/><parameter name="priority" value="2"/><parameter name="agent_correlator" value="3ab9abf1db980340ced2f1e51d961954"/><parameter name="probe" value="6325f3ef0a0006bc3e2e2d83e75dc02a"/><parameter name="processed" value=""/><parameter name="error_string" value=""/><parameter name="sequence" value="15d9e8edfb50000001"/><parameter name="port" value="135"/><parameter name="os_type" value="WINDOWS"/><parameter name="name" value="WMI: OS Information (nodes: 3)"/><parameter name="topic" value="WMIRunner"/><parameter name="queue" value="output"/><parameter name="ecc_queue" value="ebcbeff5db58474000a0ffd31d961965"/><parameter name="credential_id" value="3951de256f323100075a9f5e5d3ee440"/></parameters></results>