Discovery not populating "Assigned To" user in CMDB

Dead Blade · ‎07-28-2017

I know the name of the probe that is suppose to populate the CMDB: Windows - OS Information / Win32_ComputerSystem.UserName

But this has never worked. I check the other post and I have computers with the "In Use" state, so that's not it.

I am wondering how to I enable this function to work. It is currently set to Active and discovery is running on the workstations.

Patrick DeCarl1 · ‎07-29-2017

Hi William,

OOTB property "glide.discovery.assigned_user_match_field" is set to use "user_name" field on the "sys_user" table to match the value discovery pulls back. If that value doesnt match what your system has, then you might need to change what field to use from sys_user to sync up.

All this can be found in the sensor of the probe.

View solution in original post

Dead Blade · ‎08-02-2017

That makes sense in my head. Just have to figure out how.

Patrick DeCarl1 · ‎08-02-2017

What is the filed name on the sys_user table where that value is saved?

Dead Blade · ‎08-02-2017

user_name = User ID

Patrick DeCarl1 · ‎08-02-2017

Do you have the fully qualified value saved on user record? If not, you will need to pull it in or create and just update property to look to match on that field vs user_name.

Dead Blade · ‎08-02-2017

Yes, we have fully qualified save on the user record. Maybe I am using the wrong term, UPN name, first.last@company.com