does service now use vendor sku
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‎07-01-2016 07:45 AM
I am trying to find a vendor sku field in a table for ServiceNow Geneva version. Is this an OOB field? If so, what module or table would it be in.
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‎07-01-2016 07:53 AM
Hi Louellen,
How are you trying to use this? We do include this field for Vendor Catalog Items. The field is just called Product ID, but represents a unique identifier from the vendor for the product, which is often the SKU. This can be different from vendor to vendor for the same item.
If you are talking about the Manufacturer for the item instead, that goes on the Model record (upon which Vendor Catalog Items should be based). The field for this would be Model number.
Ben
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‎07-01-2016 07:57 AM
I am trying to map out required fields from HP Asset Manager to ServiceNow. I am moving my SAM from HP to ServiceNow along with contracts. Vendor SKU was a requirement. I am not to sure how the license team is wanting to use it. I will check further into that. thanks...this should help for now...thanks so much!