Does ServiceNow / CMDB have data classifications built into the platform?

Keith King
Kilo Explorer

‎02-17-2020 06:07 AM

We're in the process of implementing asset management leveraging ServiceNow (Discovery, CMDB, etc) and one of our requirements for doing asset management is to be able to assign a Data Classification to assets.

For example, if a virtual machine is storing confidential data, we would want to assign the appropriate data classification to that asset.

My question is does ServiceNow have any existing / built-in functionality to handle this?  Or would this be something custom I would need to add to the platform, such as adding a field to the asset table?

Thank you!!

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cljordan
Tera Expert

‎10-21-2020 03:54 PM

Take a look at the CSDM framework and Information Objects.  You can probably create an Information Object and relate it to the CI associated with the asset.  Another way would be to create a CI table of your classifications and create relationships or use an m2m related list on the asset record to allow the selection of classifications.  

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Ryan S
Kilo Sage

‎04-19-2021 02:05 PM

There's a new Data Classification feature in Quebec that might be worth exploring. I just ran across it so have a lot to learn still.

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