Editing the Major Incident Workbench

JD27
Tera Contributor

If I wanted to add/remove information from the major incident workbench, how would I go about it, made edits to a few other pages but this does not seem to follow the same model

4 REPLIES 4

soumyamitra
ServiceNow Employee
ServiceNow Employee

If this question is for the London version of Major Incident WB, additional content can be added in this macro:

/nav_to.do?uri=sys_ui_macro.do?sys_id=73095230537113006c2e0ef5d5dc34e1

This content will appear at the bottom of the Summary section.

Removing content is not currently supported. ACLs are honored, so any data that need not be shown is taken care if the right ACL is used.

 

Thanks

Soumya

JD27
Tera Contributor

So if there is additional information required at the top of form this simple answer is "it cant be done" ?

soumyamitra
ServiceNow Employee
ServiceNow Employee

Yes. That is correct as of London and Madrid release.

pavan9885
Tera Guru

Hi 

This will answer your question.

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