Resolved! When Change Planned End Date field then Attachment should be mandatory in change request form
Requirement :When change the Planned End Date field in change request form then Attachment should be mandatory. Pls help me on this requirement.
Forum Posts
How to add attachments while sending out an email notification?
Hi,I used the below script in a business rule to add a static attachment along with one of the email notification.(function executeRule(current, previous /*null when async*/ ) {// Add your code herevar grSysAtt = new GlideRecord('sys_attachment');grS...
Requirement is to hide assignment groups from drop down if requestor is a member of the group
Requirement is to hide assignment groups from drop down if requestor is a member of the group in catalog item.Example i have a ABC variable which is referenced to sys_user_group table and will have active groups in drop down.I have a variable XYZ whe...
Issue with the Business rule , how can I fix the code ?
I have a requirement where , I need to prevent an API from being able to have the calculated priority be Sev0.and it will be done if we implement the below logic In a single payload, Impact cannot be 1 - High (value = 1) and Urgency cannot be High (v...
Request state is not updating via update record in flow designer
Hi Community, Trying to update request state via update record in flow designer but it is not updating request.Other fields are setting but not request state when it is approved.When rejected working fine but on approved facing this issue.
Filed value updated through display Business Rule is not updated in list
Hello,I have created a new filed in a form and auto populate the value through Display business rule.Field value is populating in form but it is not populating in list view. Could you please suggest a way to auto populate filed value in list. Thanks...
How to make variables in RITM level editable for particual assignment group
How to make variables in RITM level editable for particual assignment group
Reporting roles in ServiceNow
Hi All, Which minimum role is required to give a user, so that he can run a report in ServiceNow, Thanks and regards, Adarsh
Assignment lookup rule not applying to Service Operation Workspace
I have created a few assignment data lookup rules on the incident table but they are not applying to the Service Operation Workspace.They are working fine in the Default View but not in the Service Operation Workspace.Any help will be appreciated!
In the table fields should be updated but should not be inserted?
In the table fields should be updated but should not be inserted ?Scenario:1. we are importing data through import set , 2, here fields should be updated but should not insert new rows in the Tables. ThanksRam
Wrong display on My request
Hi, I have a problem cause, when I want to create a RITM cat item, in my request on Employee center, the main display value is a short_description of cat_item, I want to change thius to "name" of the cat_item. for example: test ritm - this is the sho...
How to send reminder notification before CAB date
How to send reminder notification to approvers for pending approvals before CAB date. If CAB date is on Thursday then wanted to send notification on Tuesday. Can we do this without using workflow. Thanks.
How to send follow up notification after 7 days of initial approval notification
How to send follow up notification to approver for pending approvals of change. Need to send this reminder five days after initial approval notification. Thanks.
Major Incident & Problem Report different processes BUT..
Hi all,So Problem- and Major incident Management is two different processes with different goals BUT...I have helped a customer with their major incident Management (setting up communication task & Post-Incident Report). Now it seems the mos valuable...
Auto-Populate Change Management Fields from an inbound Email
Hello, I am new to this ServiceNow project and I have a task to auto-populate fields in our Change Management template based on inbound emails. These inbound emails arrive as a service bulletin and based on the information in the email, I would like...
