Editing the template value for a certain field for a custom table

[Appu2]

Hi,

I am facing an issue with regards to the Templates in ServiceNow. So I have created a template in Global scope and gave the user as somebody else who can edit the template in the form. But when that person is trying to edit the Template body then it's not showing the fields from the respective custom table which is in a separate scope to be edited. Below is the screenshot for the same.

Tried to resolve it following multiple methods but no luck. The person has all the template roles as well and also has write access on the field which should have come up here in Template option but it's not coming.

It should be like this for her:

Any inputs here?

[Anil Lande]

Hi,

Please check below KB links:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0684435

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0992767

Create 'save_as_template' acl for your table (tableName.*) add required roles.(or modify existing ACL if already exist)

[Appu2]

Tried creating this ACL as well for the specific field on the table but it didn't worked.