Email notification to include details of the current logged in user.

Jaiprakash
Tera Contributor

‎03-28-2024 11:35 PM

Hi everyone,

I'm trying to create a email notification where i want to include the details of the current logged in user in the email body. 

The Use-case is whenever a user who has access to a table in my case (sn_risk_risk table) and if he tries to export the data a notification should be triggered to the 'it risk admin' group. I've figured out the way of how to trigger the notification.

Now I'm stuck at the part wherein i've to include the details of the user such as his name, email etc who was trying to export the data in the email body.

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4 REPLIES 4

Harish KM
Kilo Patron
Kilo Patron

‎03-28-2024 11:39 PM

Hi @Jaiprakash you can create a notification email script and call that email script in your notification email body to print user details

Regards
Harish

Jaiprakash
Tera Contributor
In response to Harish KM

‎03-29-2024 12:15 AM

yeah harish i've created it but when i'm seeing the sent mail it shows system rather than the user details.

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Jaiprakash
Tera Contributor
In response to Service_RNow

‎03-29-2024 12:15 AM

Hi Ram,

thanks for the reply but I'm not stuck at the triggering part. I'm stuck at the notification email script where in i'm trying to populate the details of the current logged in user who is trying to export the data

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