Enable the virtual agent pop-up bubble to invite user to chat with the following message “Hi [User First Name], chat with me if you need help!

[Reddy34]

Hi All,

Kindly guide me how to "Enable the virtual agent pop-up bubble to invite user to chat  with the following message “Hi [User First Name], chat with me if you need help!"

[Victor Chen]

I used Dynamic greeting as a template. Create a text output with script:

(function execute() {
    var userFirstName = gs.getUser().getFirstName();
    message = gs.getMessage('Hello, {0}. Chat with me if you need help!', userFirstName);
    return message;
})()

[Reddy34]

Thanks for reply Chen,

I am not looking for in the topic floe designer .

I want like below.

Kindly assist me .

[Mark Roethof]

Hmmmm interesting image, is that from one of my articles 🙂

What was unclear on the article? Or where specifically do you need help with?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020, 2021 ServiceNow Community MVP
2020, 2021 ServiceNow Developer MVP

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[Reddy34]

Hi Mark,

I have imported same XML in my PDI and created system property .

but i am not able to see like above image.is there any changes are required ?

Kindly suggest me.