Enable the virtual agent pop-up bubble to invite user to chat with the following message “Hi [User First Name], chat with me if you need help!

[Reddy34]

Hi All,

Kindly guide me how to "Enable the virtual agent pop-up bubble to invite user to chat  with the following message “Hi [User First Name], chat with me if you need help!"

[Reddy34]

Mark,

Please see below image, here user able to close the message. But see another image , don't have option to close 

[Eric Merkle]

 In Utah we are introducing proactive pop-ups, to make chat or virtual agents more visible at the right time. The feature is called proactive triggers. Check out the artcile