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ā07-11-2022 05:08 AM
While executing Change management(type = normal) facing this error.
Actually we created One Ui policy , which is running as when the closed code is successful, the close notes is not required.
After we created UI policy this issue has arisen. How could i solve this.
Any help will be appreciated.
Thank you
Shiva
Solved! Go to Solution.
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ā07-13-2022 05:13 AM
The change model state transition is coming from
Change model > Type of change ( emergency or normal or standard) >model state (review) > review to closed >Mandatory close code and close notes
actually first the condition is like close notes not empty. so that's why it's objecting state transition. Now it's working fine.
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ā07-13-2022 05:13 AM
The change model state transition is coming from
Change model > Type of change ( emergency or normal or standard) >model state (review) > review to closed >Mandatory close code and close notes
actually first the condition is like close notes not empty. so that's why it's objecting state transition. Now it's working fine.