While executing Change management(type = normal) facing this error.
Actually we created One Ui policy , which is running as when the closed code is successful, the close notes is not required.
After we created UI policy this issue has arisen. How could i solve this.
Any help will be appreciated.
Thank you
Shiva
The change model state transition is coming from
Change model > Type of change ( emergency or normal or standard) >model state (review) > review to closed >Mandatory close code and close notes
actually first the condition is like close notes not empty. so that's why it's objecting state transition. Now it's working fine.
The change model state transition is coming from
Change model > Type of change ( emergency or normal or standard) >model state (review) > review to closed >Mandatory close code and close notes
actually first the condition is like close notes not empty. so that's why it's objecting state transition. Now it's working fine.
