Export full catalog items

Mike I2
Giga Guru

Hi, 

 

I'm trying to export catalog items using ServiceNow guru's solution (https://www.servicenowguru.com/system-definition/exporting-service-catalog-items-step/) However I've a few issues with it:

  • there seems to be an issue with the processor getting the item sys_id
  • the UI action doesn't function. 

I've got the processor to manually work by passing a sys_id manually by changing var sysid = g_request.getParameter('sysparm_sys_id'); to var sysid = '<sys_id>', and running it from the browser address bar. 

 

Has anyone else had the same issue?

Thanks

Mike

 

1 ACCEPTED SOLUTION

poyntzj
Kilo Sage

I have that with a few modifications

Working fine in London

View solution in original post

12 REPLIES 12

poyntzj
Kilo Sage

I have that with a few modifications

Working fine in London

Thanks for this. I committed the update set and tested it the export/import across two instances, worked perfectly. 

Hey there. I'm not sure if you've noticed but this seems to have stopped working post-London. Single items export with their related list items however exporting items from a list don't. I can't for the life of me work out why. Would you have any ideas?

Any way to get this to work in Madrid??