Field Label

tushar_ghadage
Tera Contributor

Hi Everyone, 

we have implemented a field on RITM level but when end user changes the language of the instance to Norwegian from setting in the profile section, end user sees the field in English only which she should see in her Norwegian language.

 

I am not sure how should do this can anyone help??

 

Thanks!! 

1 ACCEPTED SOLUTION

@tushar_ghadage 

Glad to know.

Please mark my below response as correct so that it helps other members

AnkurBawiskar_0-1746431373866.png

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

16 REPLIES 16

Hi @Ankur Bawiskar ,

I tried  the same its not working as its giving me this error 

Screenshot (96).png

can you please help!

Screenshot (96).png

have created the same in the sys_documentation table for field as seen below but its not reflecting 

as i change the language to Norwegian.

@tushar_ghadage 

Do this for your field and create new record into sys_documentation for Norwegian language

1) in the Label -> give Norwegian value for that field label

2) in the Plural -> give plural for that Norwegian field label

3) in the language -> use no and not nb

4) in the Element -> select your field name from RITM table

AnkurBawiskar_0-1746191751723.png

 

list of country code

List of ISO 3166 country codes 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Screenshot (97).png

thank you for response , but when i am trying to change the code its giving me this reponse.

@tushar_ghadage 

you should create a new record in that label table and not override

It looks you are updating the existing record which is in english and hence system throwing error

Please create new record as per my details shared above

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader