Field Search Function

[Rob Bushrod]

Hi,

I am trying to find where the search controls are on certain fields. For example on an incident you can search for a caller by email address or name. On Configuration Item I can search by name but I'm trying to get it to be serial number as well. I have added serial_number to ref_ac_columns_search attribute but it still is not working.

Any help would be greatly appreciated.

Thanks,

Rob

[Charles Louis1 · Accepted solution]

tried this? 

ref_ac_columns=serial_number,ref_ac_columns_search=true

Please Mark as correct if its helpful.

[Rob Bushrod]

Perfect thank you changing it to true has made it work.

[Mohith Devatte]

Hello,

Can you please share the line of attribute that you added so that we can spot the error ?

thanks