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‎01-28-2022 07:25 AM
On the Incident form, when I start to type in the name of a Caller, the system brings up a list of users showing the name and email. Where is this list of fields (name + email) configured?
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Incident Management
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‎01-28-2022 09:18 AM
Here is the answer:
- I needed to configure 3 attributes
- ref_auto_completer=AJAXTableCompleter
- ref_ac_columns=<semicolon separated list of field names>
- ref_ac_columns_search=true
- There was a Dictionary Override in place that was blocking my attributes. Instead of adding the attributes to the Dictionary record, I had to add them to the Dictionary Override record.
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‎01-28-2022 07:34 AM
Do a right mouse click on the field's label and select configure dictionary. There is everything in the attributes section
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‎01-28-2022 07:41 AM
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‎01-28-2022 07:55 AM
Not really helpful. The attribute says "ref_contributions=user_show_incidents". How does it know to display name and email?
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‎01-28-2022 07:56 AM
Ahh. Your second reply was helpful. The attribute "ref_ac_columns is not showing in my instance".