- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 05:06 AM - edited 07-13-2023 05:13 AM
Hi Team,
I have created 3 reference fields in Product offering table but on populating the value on any of the fields is clearing the value on saving the record. I just created the 3 fields with no customization or scripting.
On checking the script debugger I could see one BR(Validate Product Offering) is triggered but its not getting passed as the Product Specification is Published on the Offering record.
On quering the the list of records with Not Empty for any of the field like Service Category , I do see the records ?
Any hints
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 05:33 AM
Kindly ignore this, as the field size was not 32 which caused the issue
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 05:14 AM
@Community Alums
so any field you are setting is getting cleared after saving?
Did you check that BR?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 05:21 AM
Yes its getting cleared.The BR I checked but its not passing.Its some other issue.
Do you know what might be the cause?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-13-2023 05:33 AM
Kindly ignore this, as the field size was not 32 which caused the issue