Flow Design Approval using Choice List

[Ed Hefford]

Hi All,

I'm hoping someone can help me with an issue we've had for some time. 

Using Flow Designer, i need to configure flows to use the Approvals action. Normally this is very easy.

The way we have our approvals is different to most, and i cannot work out how to make it work with Flow Designer.

We present a listed approver on a catalog item to the user, but also their +1 manager. This is in the case where their immediate supervisor/manager position is vacant, then they still have an option to submit to their +1.

The trouble is, as this it's presented in Flow as a 'Choice', rather than a reference field.

See below:

Ofcourse, this needs to be a reference field. Is there any way, somehow using a script in the flow i can take the value from the Choicelist and turn into a reference field?

Any ideas welcome!

At the moment, any engine using this approval has to be done through legacy workflow editor, which isnt where we want to be.

Thanks, Ed

[Aman Kumar S]

I think this is possible, but there will be some level of scripting required:

you need some kind of identifier to check against that user, be it userid, sys_id or email as backedn value of the choice field, then you can glide the sys_user table to get the users and push the user for approval.

Or if you want to do it in low code way, use lookup record action, select your table as sys_user, now check against the field value, again userid,sys_id or email. whatever you get from lookup, pass that on to approval.

[OlaN]

Hi,

What is that choice variable pointing to? What is it a choice of?

I'm thinking of two possible ways to move forward.

Either do a look up record using the choice-value, if it can help you identify the approver by the value of the choice.

Or you can change the variable type from a choice-selection to be a reference perhaps?

[Ed Hefford]

Thanks @Aman Kumar ! That worked perfectly, cannot believe that was the answer, so simple 🙂 

You're a life saver.

[Aman Kumar S]

Great, it worked out!

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂