Flow designer catalog task assignment group not populating
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ā02-11-2025 05:02 PM
Hi, I have Catalog item once this is request flow gets triggered and after the approval catalog task is created.
In Dev environment everything is working fine. When coming to the UAT: Flow is getting executing and the flow context i could d see that the assignment group is the having the values but on the catalog task assignment group value is not setting. Please help me with this.
Below I attached the screenshot of flow execution and the catalog task created.
Thank you.
Thank you.
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ā02-11-2025 07:05 PM
both DEV and UAT are on same version?
any scripting component is clearing the group field?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā02-11-2025 07:35 PM
Script tracer is also not showing anything like what scripts are running
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ā02-11-2025 07:53 PM
did you upgrade recently?
both instances are on same version?
Seems you are using Template value type to set the assignment_group and other fields
So that's causing the issue.
Compare by raising request in dev and UAT and compare the flow execution that action
That will help you give clarity
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā02-11-2025 08:04 PM
share flow execution from DEV and UAT
Also share the step screenshot from DEV and UAT
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader