Flow designer catalog task assignment group not populating
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ā02-11-2025 05:02 PM
Hi, I have Catalog item once this is request flow gets triggered and after the approval catalog task is created.
In Dev environment everything is working fine. When coming to the UAT: Flow is getting executing and the flow context i could d see that the assignment group is the having the values but on the catalog task assignment group value is not setting. Please help me with this.
Below I attached the screenshot of flow execution and the catalog task created.
Thank you.
Thank you.
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ā02-11-2025 08:15 PM
Flow execution in UAT:
Flow execution in DEV:
Step Screenshot:
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ā02-11-2025 08:37 PM
you are hard-coding that group.
Is that group present in UAT? If not then it won't set the group.
If not present then import from DEV and load in UAT.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā02-11-2025 08:48 PM
yes, it is available beacuse it is working for other catalog items
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ā02-11-2025 09:16 PM
any business rule or other script is clearing that group from SC Task?
Did you check XML of that catalog task if value is there but on form some script or UI policy is clearing it out?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader
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ā03-12-2025 01:45 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader