Flow designer for a variable set multiple choice

User_267
Tera Contributor

There is a variable set , in which it has multiple choice 

Please select

A ,B

If 'A'option is selected it needs to create a catalog task for particular group(ex: 1234)

And if 'B' option is selected it needs to create a catalog task for particular group(ex: 6789)

How to add variables in flow variables as these are part of variable set, and how add these steps in flow designer.

If I am using for each item action in flow, then whatever option a or b then it is creating catalog task for a option. How can I resolve this? It needs to go for individual groups

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@User_267 

in the catalog task flow action you can use inline script and access variable value and then set group value

var variableValue = fd_data.trigger.request_item.variables.<variableName>; // give here the variable name

if(variableValue == 'A')
	return 'group1SysId';
else if(variableValue == 'B')
	return 'group2SysId';

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Without scripting can't I do in flow designer by using for each item action.

@User_267 

you can using multiple IF else actions, but why to increase the number of flow steps when it can be simply done using flow's capability of inline scripting

I would recommend using that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader