Flow Designer to send notifications on incidents not updated 30 days

[John H1]

I'm trying to use Flow Designer to send email notifications when an incident has not been updated in  over 30 days.

I have the flow working but it's only returning the first record and I need to return and send notification on all records that meet the criterial.

[Chandu Telu]

Hi,

Change the line in flow designer , if mulitiple records are founded

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,

[Chandu Telu]

Hi Jhon,

Follow Up - is your requirement is completed with my answer. Please mark answer as correct it will use for other community members if not let us know your issue so we can help you 

Thanks
Chandu Telu
Please Mark ✅ Correct/helpful, if applicable,

[Ankur Bawiskar]

Hi @John H 

You need to correct your flow

1) Use Lookup Records action as you have to search for multiple Records

2) Then use For Each to iterate over each record

3) Then use Send Email action for every record

something like this

Regards
Ankur

[John H1]

Thanks for the assist,

I’m not able to drop the Incident Record pill in the “For Each “ action.