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‎03-10-2017 02:39 PM
As each time a user selects a different homepage while on the homepage, they are effectively customizing their user preference so that the next time they come to the homepage, it displays whatever homepage they left it on.
This create a problem for us as not all users know how to get back to the Self Service homepage - therefore, I want to force a default (a real default, not a customized default) homepage to load at login - specifically the Self Service homepage. I don't see a configuration to do this (which seems like an obvious gap to me, so I am wondering what I'm missing)...and I can't seem to find anything that addresses this need.
What options are available to configure this? And if none, I'm open to suggestions about the best way to force a system default homepage at login.
Thank you,
Robert
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‎03-10-2017 02:53 PM
Hi Robert, you should be able to use the solution I described in this thread. It's basically just a business rule that watches for users to change their homepage preference, then it resets it. This kind of change takes effect when the session is started, so your users could switch homepages at will, and then when they log in again, they're back to the homepage you want them to see.
Re: how set default homepage for select users depends upon rules

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‎03-10-2017 02:53 PM
Hi Robert, you should be able to use the solution I described in this thread. It's basically just a business rule that watches for users to change their homepage preference, then it resets it. This kind of change takes effect when the session is started, so your users could switch homepages at will, and then when they log in again, they're back to the homepage you want them to see.
Re: how set default homepage for select users depends upon rules
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‎03-21-2017 03:48 PM
This did the trick. Thank you!

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‎03-10-2017 03:00 PM
One thing you can try... I just threw this together real quick and it seems to work:
Set your homepage to Self-Service, then go to User Preferences. Your homepage change should be the top entry. Check the 'System' box, and clear your name out of the user field.
Now create a business rule on the User Preferences table:
I'm not sure if that's the most efficient way to do it. I'm more of an Admin than Developer. But it seems to work.
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‎03-21-2017 03:50 PM
Hi John,
This would probably work as well. I never thought of using a BR to set a value on a User Preference. I could see a lot of potential uses for this kind of logic.
Thanks,
Robert