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Report for reactivated collaboration tasks

Hi Guys,can someone tell me if there is a possibility to create a report for:which collaboration tasks (from a requested Item) are reactivated.

Community Alums by Community Alums  
  • 196 Views
  • 4 replies
  • 0 helpfuls

MY Request filter for few groups

Hello All, I am trying to restrict requests in My requests tab in ServiceNow portal. I want to show only requests created by user not on behalf created ones. I know we can achieve that by applying filter to My Request Filter.Is it possible to apply f...

R NIKITHESH by Tera Contributor
  • 229 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to generate a dynamic Tiny URL for External URL's ?

Hi, Wanted to see if anyone worked around generating Tiny URL's for storing that in URL type of field. My use case is - We have external URL for each incident record which we are storing in the custom URL field, and we want to shorten it so that in t...

Roles are not inherited from ITIL groups

We have encountered an issue where some users are missing inherited roles from ITIL group. The roles were removed without any audit history.We have observed that removing a user from a group and adding them back resolves the issue. However, we are un...

Akshay03 by Kilo Sage
  • 671 Views
  • 2 replies
  • 0 helpfuls

Advance Reference Qualifier not Working

Hi,In the service catlog I have a reference variable named as account, but I'm applying filter to according to the requirement in which i have used script include and calling it by reference qualifier.I have checked my script include by calling it on...