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05-03-2023 07:58 PM
hi all,
i hope this email finds you all well.
i am trying to start transitioning from normal forms to service operations workspace but i find some difficulties customizing forms.
SCTASK form. i am trying to add the work notes/additional comments/activity section to the form. Whenever i add the section it also adds it to the details of the form (image attached).
how can i remove it from the details section?
regards,
Max
Solved! Go to Solution.
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05-07-2023 09:56 PM
I realised that there is a client script OOB for incident form, so i did the same for catalogue tasks.
that solved the issue.
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05-03-2023 08:30 PM
Hi @cuchi ,
Hope you are doing good.
Could you please try to remove the activity fields from the sc_task native form in the workspace view ?
Please mark this response as correct or helpful if it assisted you with your question.
Regards,
Harshal
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05-07-2023 09:56 PM
I realised that there is a client script OOB for incident form, so i did the same for catalogue tasks.
that solved the issue.