Functionality to retrieve information from a table by searching for details on the portal form.

Preksha Kapoor
Tera Contributor

Hi Folks,

We are looking for a solution that allows us to retrieve details related to a Software Model from the alm_license table. Example: when users provide the Software Model details in a form, they should receive all associated information from the alm_license table as the output.

 

Also do let us know can we achieve this using Service catalog or Record Producer.

Attached is the desired output

PrekshaKapoor_0-1743729656608.png

 Please note we do not have SAM.

6 REPLIES 6

The MRVS is collecting the data, but it is not populating the data in the table as we require it to take data from the user and create the records accordingly in the table.

@Preksha Kapoor 

so please share the config you did and what debugging did you perform?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader