Functionality to retrieve information from a table by searching for details on the portal form.
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04-03-2025 06:30 PM
Hi Folks,
We are looking for a solution that allows us to retrieve details related to a Software Model from the alm_license table. Example: when users provide the Software Model details in a form, they should receive all associated information from the alm_license table as the output.
Also do let us know can we achieve this using Service catalog or Record Producer.
Attached is the desired output
Please note we do not have SAM.
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04-25-2025 12:20 AM
The MRVS is collecting the data, but it is not populating the data in the table as we require it to take data from the user and create the records accordingly in the table.
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04-25-2025 12:27 AM
so please share the config you did and what debugging did you perform?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader