g_form.setDisplay('variable_name', false); not working in service portal

[ARNAB3]

g_form.setDisplay('variable_name', false); not  working in service portal where as its working in legacy view properly   - what  I need to do  to make it work in service portal.

[christopher cre]

Hi,

Try with .setVisible('variable_name', false);

GlideForm - setVisible(String fieldName, Boolean display)

As mentioned in the documentation, Use UI Policy rather than this method whenever possible.

Best regards,

[Dhananjay Pawar · Accepted solution]

Hi,

May I know, in which script you are applying this?

Check UI type of script it should be set to ALL

[asifnoor]

Hi Arnab,

Better to use Catalog ui policy and make it visible/hide instead of using form fucntions. Not all functions are supported in service portal. Also try out g_form.setVisible

Mark the comment as a correct answer and helpful if this answers your question.

[Sudhanshu Talw1]

The best way is to use Catalog UI policy.

Thanks

Sudhanshu