Get parameters from the URL in the Service Catalog record producer

[wilson18]

Hello everybody. This is my first post here so apologies if I am doing anything stupid.

So, I am trying to create a service catalog record producer to take some inputs from the user (obviously) but I also need to get a parameter from the URL. I have been trying (unsuccessfully) to do this in the 'What it will contain' script section.

All the links I have found suggest this: Parse URL Parameters in a Client Script - ServiceNow Guru

When doing this however, the logs say about document not been defined in javascript. Is there any other way of getting a specific param from the URL?

The error message is here:

org.mozilla.javascript.EcmaError: "document" is not defined.

Caused by error in Record Producer: 'Add dish to Order' at line 11

8: }

9:

10: function getParmVal(name){

==> 11: var url = document.URL.parseQuery();

12: if(url[name]){

13: return decodeURI(url[name]);

14: }

Thanks for any help, it would be very much appreciated.

[Pradeep Sharma]

Hi Chris,

You may find below blog helpful.

3 Ways to Populate Values in ServiceNow via the URL

[Chuck Tomasi]

Hi Chris,

I've been seeing this pop up in more and more client scripts. Haven't tried it in a catalog client script, but it's worth a try.

	var gURL = new GlideURL();
	gURL.setFromCurrent();
	var user = gURL.getParam("sysparm_user");

(don't ask why this HTML editor decided a table was the right thing for a straight text copy/paste)

[wilson18]

Doing this got me the error Glide URL is not allowed in scoped applications

after working on this for many hours, I decided to take another approach and I managed to get the information via another method which is probably more secure then taking the data from the url.

Thanks for your help though - I will come back to this (when I dont have a deadline for a couple of hours!) and play around with this!

[Chuck Tomasi]

Thanks Chris. Care to share what your solution was?