Getting an error when submit the request in portal "Something went wrong, contact your system admin"

[prudhviraj1]

I have a Travel Form in the maintain item, some of the end users not able to submit their request,
In the Portal After filling all mandatory fields and submit the order getting an error log, and the log is 'Something went wrong and your request could not be submitted. Please contact your system administrator', can you please help me out.

I have tried with clear caches and cookies and deleted with cart items stored, it was worked previously but again getting the same error, can you please provide permanent solution for this.

I have checked previous posts also, but not helpful

@Ankur Bawiskar , @Dr Atul G- LNG 

[Ankur Bawiskar]

@prudhviraj1 

it's a record producer or catalog item?

check these links

An Error "Something went wrong and your request could not be submitted" is displayed when submitting... 

Internal users trying to schedule appointments from Service Portal receive the error "Something went...

"Something went wrong and your request could not be submitted. Please contact your system administra...

Submitting a record producer or catalog item error - "Something went wrong and your request could no...

Record producer is not submitting

If my response helped please mark it correct and close the thread so that it benefits future readers.

[prudhviraj1]

Hi @Ankur Bawiskar , It is a Catalog Item.
I have checked the solutions it's not helping it to me

[Dr Atul G- LNG]

Hi @prudhviraj1 

Try to make some small changes in an item and then update it, and if still an issue, try to repair the Portal plugin once.

[prudhviraj1]

Hi @Dr Atul G- LNG , some of the end users only not able to submit the request, may i know the Plugin name