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‎01-16-2017 11:35 AM
Not able to search call records from global search: I want to search Call [new_call] table records from global search therefore I have
added new_call table under the tasks global search group. When I have done this then I got a message saying 'The new_call table
was not text indexed so indexing has automatically begun. Searches against this table will return accurate results when indexing
completes'. After that I have checked the 'Text Index' checkbox present on the dictionary form for new_call table. But still I am not
able to search call records from global search. When I tried to search then I found as shown in the screenshot below. Can anyone
guide me what should I have to do to search call records?
Solved! Go to Solution.

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‎01-16-2017 12:34 PM
Please try to re-index , Navigate to Dictionary entry for new_call and click on UI action Generate Text Index and see if that works.

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‎01-16-2017 12:34 PM
Please try to re-index , Navigate to Dictionary entry for new_call and click on UI action Generate Text Index and see if that works.
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‎01-16-2017 01:04 PM
It worked. Now I am able to search call records. Thank you guys for your quick answers..
when i click on 'Generate Text Index' link then I found that there is an entry created on Text Index [ts_index_name] table.
The searching of call records has nothing to do with alm_asset table because now I have made text index = false for this table and still I am able to search call records

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‎01-16-2017 01:11 PM
Great that it worked
Regards,
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‎11-18-2019 02:08 AM
Hi Bharath,
I am also facing the same issue with Task Table. I have checked Text Index on dictionary, I have select V4 Format in text index configuration. i have also generated and after some changes i have also regenerate the text index . Now i can see Task table in text index configuration but when i am going to add it in a text index group here i am not able to see. where am i doing wrong? Please guide
Thanks,
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‎02-14-2020 03:53 AM
Hi Vartika,
Can you help me understand the Text Index Concept. How to configure it & how is it useful for search results ?
Thanks
Laukik.