I do some simple admin work as a part of a push left initiative to take some work off of our admins and developers hands. This seems like it should be simple, but is not turning out to be so. I have added a field on our asset form to display a subcl...
Thought I would share the following use case. Issue: When exporting data from html fields, the downloaded data contains HTML tags. We needed a solution that'll remove the html tags prior to the exporting the data.After much searching in the forums w...
Hello Experts, Requested Item metric does not stop calculation for Assignment Group duration for the last Assignment Group (in case when the Assignment Group is the group that closed the request).Please, see attached 1st screenshots- when ticket was ...
Hi, One of my clients has informed me that other SN Instances can auto generate incident tickets via an email address. I tried to look in other postings but was not sure what to search on. Please advise. Thank you
Hi @Sagar Pagar How to remove a particular dictionary attribute from all fields in table I have already refereed bellow article it helped me some what so plss suggest https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0661882 Re...
Hi All, I just completed my ServiceNow Implementation Specialist Certification in ITSM, and just like others I found it really tough to find study materials for this exam both in Community and elsewhere.So, I got some documents for preparation of the...
Hi, we are having trouble configuring the walk-up experience, according to what I think are reasonable requirements: We want to enable users to create a Walk Up Appointment ONLY if there is a Technician Available. So, let's say in the morning 9-10h, ...
I need to clone my dev install with my producion instance in preparation for the next platform release. I have had no luck saving my In Process updates sets in the past. WHat is the best way to save my update sets during cloning?
Hi All,I was wondering how can I share a scheduled report as email but instead of it being an attachment it should be on the email body. Any ideas?.
Hi All, Just wanting to check in if anyone has successfully found a way to customise the columns of information shown on the Change Schedule module? Screenshot of what I'm talking about below: I also noticed that you can access the Config icon on the...
Hi all, Is it possible to call flow designer from workflow and passing parameters from workflow to flow designer. Does Code snippet in flow designer is the only way? Regards,Nithya
Hello Team,When service now sends the notification when incident is created and end user will reply to that notification and that reply is showing in incident with Email recieved. We need to update the assignment group and assigned to user that email...
Hello All , I have a requirement where I want to extract data from User table .. that data should be copied to one file and that file should be created using the flow designer once that data is copied to the file .. need to store that file in a local...
Hi All, Requirement: View details should be hidden from the portal.Can anyone please guide me on this. Thanks in Advance
I have to translate the data in custom table. I have tried translating in sys_translated_text table but it is not working. (tried in translated/field labels table as well).please help on this issue. TIA.
