Receiving popup 'Changes you made may not be saved' even when no changes are made

rohitservicenow · ‎09-04-2018

Receiving the below popup while accessing a task (even when no changes are made to the task) in a catalog item.

Interestingly receiving this popup only for a specific catalog item. Other catalog items are working fine. Tried it in multiple browsers with no avail. Any help in this regard will be much appreciated. Thank you.

rohitservicenow · ‎09-19-2018

Issue is with one of the UI Policies where we have line to clear the checkboxes, which is causing this error.

Thanks for

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Michael Fry1 · ‎09-04-2018

Is there an onLoad client script causing the issue? Maybe it's changing something when you open it?

rohitservicenow · ‎09-11-2018

Hi Michael,

No, there are no onLoad scripts. Interestingly it happening only when I choose the request type as Delete. For the other options, it's working great. Checked my UI Policies and Client scripts and found no issues.

sachin_namjoshi · ‎09-04-2018

Please check for any on load client script on sc_task table which is doing setValue() which is triggering for catalog item in question.

Regards,

Sachin

ARG645 · ‎09-04-2018

Some of the field values may have changed in the background. Please check all the client side code(Client scripts + UI Policies Scripts)