Grant access to a dashboard

jewellaubert · ‎04-03-2019

I'm an admin and I've created a dashboard. It is visible to me under self service. The dashboard consists of survey results from a recent survey. I would like to make this dashboard visible to our IT department, how do i grant access to this dashboard. I found an article that mentioned a share option, but i do not see that within my dashboard page. Thanks for any help.

These are the options I see on my dashboard

Ian Mildon · ‎04-03-2019

What I did in a similar situation was to create a new user Group, add the appropriate users to the group. Then on the Dashboard, I shared it with this new group.

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Prateek kumar · ‎04-03-2019

Does your users have pa_viewer role?

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-Thanks

jewellaubert · ‎04-03-2019

No they do not. just report_access.

Prateek kumar · ‎04-03-2019

They should have pa_viewer role to view the dashboards

https://docs.servicenow.com/bundle/helsinki-performance-analytics-and-reporting/page/use/dashboards/...

Please mark my response as correct and helpful if it helped solved your question.
-Thanks

S_C Pressley · ‎04-03-2019

https://docs.servicenow.com/bundle/istanbul-performance-analytics-and-reporting/page/use/dashboards/...

Try this. I really hope you find an answer to your solution 🙂 Good luck!

jewellaubert · ‎04-03-2019

That's the issue i'm having. I tried following this document but i don't see the share option.