Grouping CI Classes on Reports
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-05-2017 08:04 AM
Hello All,
I am creating report on the incident table to show incidents created over time, stacked by Configuration Item > Class. This was quite easy to do using the following report attributes:
Table: Incident
Type: Column
Group By: Class
Stacked: True
A requirement which I am trying to meet is to 'group together' the alike classes, such as classes which pertain to 'Storage' vs. having separate classes for Storage Area Network, Storage Device, and Storage Volume.
Is this a possibility within the report design? I have not been able to figure it out and hope that there's a way to do this so I can display the desired report on a homepage.
Any help is appreciated!
Thank you in advance,
-Marques
- Labels:
-
Incident Management
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-19-2019 10:58 AM
Use the CMDB Category / sub category fields and define the buckets you want with the category table