We have a specific need to populate the values from the catalog item variables by leveraging a template. This involves systematically incorporating data into the catalog item variables to ensure they align seamlessly with the desired template structu...
can i use Dell tech direct api to integrate with SN to open Dell incident ticket then calling the hotline ?
I have a service portal widget that is a sidebar for my custom Service Portal and I want to add a typeahead search into it. Currently, I have code like this:HTML: <div> <div> <sp-widget widget="data.example"></sp-widget> </div> </div> SERVER: ...
Our schedule is weekdays 0800-1600, with 5 member team and a weekly rotation changing every monday. But we have people who are not working on a SPECIFIC DAY in the week. Example: CHRISTE is never available on Wednesdays; Willem is never avai...
Hi Team, We have some integration with other third-party applications and they are using Incident Table API call to create & update Incident in ServiceNow. There are some issues observed like instead of updating existing Incident state, new Incidents...
Hi I have a single line text variable and in that I want to exclude " / \ [ ] : ; | = , + * ? < > all this special character.Could you please help me with it?What should be the RegEx for it? Thank you!
We have a custom table created in scoped application and we have to create UI Action in Global scope. We have enabled Allow UI actions and can read access on the table. When we try to insert new UI Action on a custom table in a Global scope, we are ...
Hi everyone, My requirement is to group all the records based on the assignment group in the list view section.I am done with the requirements, but I have a lot of bugs and glitches.While logging into the Service operations workspace, Group by filter...
I need client script for allowing only current and future dates.
Hi All, Recently i configured a EMAIL Account Server in the instance for SMTP and connection is successful. And whenever an notification got triggered to event, an email is showing as sent in the email logs but the recipient did not receive the notif...
Hi, I have created a 'Delete' UI Action for the Problem table by using 'Insert and Stay' option from the OOB Delete button which is in Global table. I have a condition that the Delete button should be visible only in the closed state and Resolution c...
Hi everyone, I'm working on a database view and I'm not getting the outcome I'm looking for. Grant it I'm not sure I'm able to with the 3 tables I'm including in this view, but your quick review and comments are needed. Expected Outcome: We have app...
Is there a way to create a Multi Select Choice list Variable that I can control the Choice list without using a table and the users can select multiple items from the Choice list?
Does anyone have more detail documentation on the Cart() API? There is a very basic documentation on the docs website: https://docs.servicenow.com/bundle/kingston-application-development/page/script/server-scripting/reference/r_ServiceCatalogScriptA...
Hello,I am an admin i can see all incidents but ITIL Users can't see the incidents when assignment group is emptyHow to write acl or query business rule that itil users also can see the incidents when assignment group is emptyPlease help to achieve t...