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‎01-03-2019 06:50 PM
Hi Guys,
I can vaguely remember when we implemented ServceNow, that there was a feature whereby when you create a new Change Request - that in the field boxes - you could have a hint or similar - generally in a light grey.
Once you click on the box, you begin typing your normal pieces of information.
Does anyone know how I can achieve this.
Essentially, upon creating a new change, I want my users to see a quick help/hint in the text box - of what they should enter in here.
I do use the hover over the label name function, but am looking for something more in their faces.
Thanks all.
Toby
Solved! Go to Solution.
- Labels:
-
Change Management

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‎01-03-2019 10:32 PM
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‎01-03-2019 10:08 PM
You can also create an OnLoad client script on that table with below code:
g_form.showFieldMsg('field_name','Meassge you want to display','info');
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‎01-03-2019 10:22 PM
And how would I go about writing this up, so that I could put a different message in different field/box?
In my example I have 7 Labels that have a box, that I want to fill in with different messages, when it loads.
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‎01-03-2019 10:25 PM
I use this already, it shows up the hint message when someone hovers over it, just people don't.
I'm looking for something more, in their face and something that they don't have to over-type or delete - per putting in the "suggestion" either.

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‎01-03-2019 10:32 PM
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‎01-03-2019 10:42 PM
I have just tried this and it looks to be what I am after.
It appears under the required field/text box and I can type in there some "help" information for users to follow.
Thank you so much for this, it is greatly appreciated.
Have a great day.
Regards,
Toby