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Resolved! Add a New Required Field to the Change Request Form

Hello,  I was asked to Add a New Required Field to the Change Request Form. I went to my development instance then System UI-Forms-Change Request-I chose the "Default View" because it was the only view that had a "New" button to enable me to add a ne...

Emergency Change Request Stuck in CAB Review

Hi EveryoneIn the Emergency change request procedure. We already have 4 approvals in the EMERGENCY change but it's still stuck in CAB review not moving further. This is happening only for limited changes. When I checked the flow, it is observed that ...

nkasagana by Tera Contributor
  • 297 Views
  • 1 replies
  • 0 helpfuls

Add hyperlink to Description field of Catalog Task ticket type

Requirement of being able to put a hyperlink in the Description of a Catalog Task ticket we create from Flows - this field is used to direct team members to a KB, and we would like to put the link to the KB instead of just the KB# that tech has to co...

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carlav by Kilo Guru
  • 542 Views
  • 5 replies
  • 0 helpfuls

Resolved! Need to accept only PDF format.

HI Team, I am working on a requirement where I need to create a new field type(file attachment) and which need to accept only pdf format. Can someone please help?              eew-ijgp-qke

pawank2 by Tera Expert
  • 301 Views
  • 1 replies
  • 0 helpfuls

Resolved! Send report s an attachment to sftp server

Hi, We have a requirement to send report as an attachment to SFTP server. for this, I have created a table and a scheduled script to generate csv file of the report everyday and attach it to the table. I have created the credentials and also connecti...

sreekeerthi by Tera Contributor
  • 1414 Views
  • 7 replies
  • 2 helpfuls

Resolved! The workflow_state of knowledge article mismatch with the listview

Hi All,I have an issue. I have brought the "Scheduled for Publish" field onto the KB Article, so that when that is selected, on that date the KB article can be auto published. When the article is approved, the stage of the article moves to schedule f...

Raahul2 by Tera Contributor
  • 572 Views
  • 3 replies
  • 0 helpfuls

Resolved! Regarding Multi Row Variable Set

Hi,Can Anyone explain how we can add a serial number for each rows? The serial number should be dynamically change when a row is inserted or deleted on the MRVS. Like in the attachment, the Row number should be auto populated with respect to the rows...

SayoojN by Tera Contributor
  • 720 Views
  • 2 replies
  • 2 helpfuls

WSD - Browse near a person

In servicenow wsd , while reserving a desk using the "Browse Near a Person" option in ServiceNow, I want the ability to make recurring reservations near a selected colleague so that , l don't have to manualy book the same desk every day.

SandeshD by Tera Contributor
  • 439 Views
  • 2 replies
  • 0 helpfuls

Resolved! Custom PDF Generation - Landscape

Hello, I've created a script include and snippet from the widget which pulls through the data on a service portal page.This works all well and good but I cant for the life of me get it to generate in Landscape not portrait? Any ideas welcome.  //SP S...

Community Alums by Community Alums  
  • 776 Views
  • 2 replies
  • 1 helpfuls