Good afternoon.!I have created an Inbound email action that whenever an email hits the ServiceNow instance, it should create an RITM/SCTASK.I tested it using my Gmail address and it creates the ticket, but when we send using noreply email IDs, it is ...
I want to query Service Now from an AI chatbot and I have created an app registry for it but it says invalid redirect uri What does this need to be as we cant get it to work
Hello I am trying to hide a value from a select box on a catalog item based on a value selected in another field. The "Backup Job Failure" value in the Action field should only show when "Hosting Location" is ANG Non-Co-located
Hi everyone, good afternoon! How are you all doing?! I created a Task Response (img_01)When the user fills out the Task Response, for priority 2-High and submits it, in the backend it should appear in the "Task SLAs" related list as "Response" first,...
I deactivate Change Emergency Authorize flow, now I have to activate it back.Please help
does anyone know about how to create a support structure within ServiceNow, using the support-tier model? What are its capabilities? If there are any demos done in the past that I can be pointed to, will be appreciated.
Step 1: Upload the ImageNavigate to the db_image table.Upload the image that you want to use as the background.Note the Name of the image record (this will be used in CSS).Step 2: Open Page EditorOpen your Service Portal.Click on Instance in Page Edi...
Hi all, i have requirement :As process owner I want a check box in ESC Incident form to be checked in case the highest Impact and Urgency are selected.It is fulfilled when- a check box in ESC Incident form is added in case the highest Impact and Urg...
How many Types of Updates are there in ServiceNow?
Hi, I want to give a 5-star rating in survey form.We have the knowledge articles are rated so same like i need to give a 5-star rating in survey form as below image.I need like this ---> Rate this survey * * * * * Thanks!
Hello,Does anyone know where you can find some overview infographics of ServiceNow AI Platform (former Now Platform)?I remember seeing something like that before.But I can't find it on ServiceNow's website now.I remember it had product names (like IT...
Hi All, I'm having an requirement to chnage the font color of "Label" its working in Service portal but not in platform i had used the below code but not working in the platform view Any needful ideas?Thanks
Hi , I have requirement where I have a field on catalog item says application when I select application respective questions should be populated, i have created custom table for storing question .Now for displaying that I have created the custom wid...
Hi Team, I need to disable/hide the Known Error Article template for one of the custom KB in both classic and sow view how to do it. Regards,Abhilasha
We are integrating ServiceNow with an external tool using an API management tool called 3scale. However, after upgrading ServiceNow to the Zurich version, the 3scale API authentication no longer works, and we receive an HTTP 500 error indicating that...