hide a section on change request form

[sharley]

I am trying to hide a section i created on change_request form when the change type is not chosen as "A" and make it visible only when change type is chosen as "A".

Client script:

function onLoad(control, oldValue, newValue, isLoading, isTemplate) {

   if (isLoading || newValue === '') {

var type = g_form.getValue(type);

if (type = 'A'){

    g_form.setSectionDisplay("A", true);

}

else {

    g_form.setSectionDisplay("A", false);

}

      return;

   }

   //Type appropriate comment here, and begin script below

}

[Aswin S]

Hi @sharley ,

There are a few issues in your script:

• onLoad does not use newValue; that parameter applies to onChange scripts

• g_form.getValue(type) should use the field name as a string

• You’re using = instead of a comparison operator

• The section name must be the actual section name, not the choice value

Correct onLoad script:

function onLoad() {
    var type = g_form.getValue('type'); // use the actual field name

    g_form.setSectionDisplay('A', type === 'A');
}

Best practice: also add an onChange Client Script on the Change Type field so the section shows/hides immediately when the value changes:

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading) return;
    g_form.setSectionDisplay('A', newValue === 'A');
}

This will ensure the section is visible only when Change Type is set to A.

[Aswin S]

Hi @sharley ,

Your script has a few issues: onLoad doesn’t use newValue, the field name must be passed as a string, and you used = instead of a comparison.

Correct approach:

function onLoad() {
    g_form.setSectionDisplay('A', g_form.getValue('type') === 'A');
}

Best practice: Add an onChange Client Script on the Change Type field to toggle the section dynamically.

This will show the section only when Change Type is A.

[adityahubli]

Hello @sharley ,

If my response helps you then mark it as helpful and accept as solution.

Regards,

Aditya,

Technical Consultant

[Tejas Adhalrao]

You need to write the onchange and on load client scripts , aslo check if there is any Ui policy created because ui policy has more priority than client scrips:

on change cline  script : this will hide the section  when you field  type changes

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue === '') {
        return;
    }

    // Replace 'type' with your actual field name if different
    if (newValue === 'A') {
        g_form.setSectionDisplay('your_section_name', true);
    } else {
        g_form.setSectionDisplay('your_section_name', false);
    }
}

and this in on load client script : this execute the when you  open the form

function onLoad() {
    var type = g_form.getValue('type');
    if (type === 'A') {
        g_form.setSectionDisplay('your_section_name', true);
    } else {
        g_form.setSectionDisplay('your_section_name', false);
    }
}

i

[Ankur Bawiskar]

@sharley 

you can have simply onChange which can run onLoad as well

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    var type = g_form.getValue('type');

    // Replace 'type' with your actual field name if different
    if (newValue === 'A') {
        g_form.setSectionDisplay('sectionName', true);
    } else {
        g_form.setSectionDisplay('sectionName', false);
    }
}

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏