Hide/disable order now and add to cart?

[Community Alums]

Hello,

How would I go about disable/hide the add to cart and order now buttons from my instance on condition?

I have tried the below client script, however must only be applicable for submit. Even when I look for community solutions theres not much out there...

function onSubmit() {
	g_form.getReference("country_request", function(cou){
		if (cou.u_status == "prohibited"){
			return false;
		}
	});
}

[Ravi Chandra_K · Accepted solution]

Hi @Community Alums 

Greeting!

for this, you have to use DOM Manipulation.

refer the solution provided by Ankur:

https://www.servicenow.com/community/developer-forum/hide-add-to-cart-and-order-now-button-from-service-portal/m-p/1358806

https://www.servicenow.com/community/developer-forum/hide-disable-quot-add-to-cart-quot-on-portal-based-on-yes-no/m-p/1667066/page/2

please hit the Thumb Icon and mark as Correct if it helped !!

Regards,

Ravi Chandra.

[Community Alums]

Legend! Thank you. Even managed to get it to work on change. 😁

[Community Alums]

Hi @Community Alums ,

For a Particular Catalog Item:

Navigate to >Maintain items > select your catalog Item> go to Portal Settings tab

select options as per you requirement. then save and check.

However, 

To hide entire cart and frames, I used the following catalog client script:

function onLoad() {

  var cart = document.getElementById('order_and_cart_v2');

  cart.style.display='none';

}

[AmolJ]

The portal setting does not work no matter what. ServiceNow is a pain many times.