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‎03-24-2022 11:41 AM
Hi All,
I need to hide few fields on a form based on a condition and also for itil role. I am having 20+ fields on form and need to hide 3 fields.
Those 3 fields should not appear as per reporting purpose.
How can I proceed with this?
Solved! Go to Solution.
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‎03-27-2022 09:37 PM
Hi,
you can use field level READ ACLs on those fields and hide those on list view
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-17-2022 08:07 PM
Hi,
you will require field level READ ACL and not add_to_list ACL
add_to_list ACL will just restrict the field from gear icon
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-17-2022 10:54 PM
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‎04-18-2022 12:03 AM
Hi,
you want to hide for itil users right
so use advanced script and use this
1) nothing in roles section
2) in script
answer = !gs.hasRole('itil');
If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-17-2022 08:23 PM
Glad to know that it worked.
Would you mind marking appropriate response as correct and helpful to close the thread.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader