Hide <tr> and <td> from HTML notification based on condition
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-28-2022 01:02 AM
Hello Team,
I have created on email notification and displaying some the attribute based on table row and table column.
Requirement is to hide one table row based on the value from catalog item table, if the value is preset in catalog item then that row should be visible and if not then it should not display.
I have created email script to check the value in catalog item and hiding of row is working but when it display then alignment of table is not working as expected since template.print is used to show the "Approver Information" .
Requested for test
Reference TASK00
Approver Information Ensure that you only approve requests. Incorrectly approved requests may result in unauthorised access to applications and resources.
Can i put condition in my HTML email template to hide <tr> & <td> , in this case i don't need to use the template.print("Approver Information").
Thanks,
Manish
- Labels:
-
Service Catalog
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-28-2022 01:24 AM
Below thread will help you
https://community.servicenow.com/community?id=community_question&sys_id=60258974db07b0542454e6be13961939
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-28-2022 01:33 AM
Hi, Refer below docs
https://community.servicenow.com/community?id=community_question&sys_id=2b89b2341b0ad8106531ea89bd4bcbe1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-28-2022 07:20 AM
Hello,
Thanks for reply, <tr> & <td> code is written in email notification, my requirement is when the condition true using the email script then it should display that <tr> and <td> code.
Can i use any "if" condition in email HTML so that it will check from email script that if value doesn't none then it allows to execute that code else hide.
Thanks,
Manish