Hide Variable based on Select Box choices

[David Boom]

I have a select box variable with multiple choices, I need to show other variables based on select box choices.

• If choice A is selected, variable AB and AC should be visible.
• If choice B is selected, only variable AB should be visible.

Am able to achieve the condition through onChange client script but when I select A first and then B, it is not hiding AC.

if(choice == "A"){

g_form.setVisible('AB', true);

g_form.setVisible('BC', true);

}

if(choice == "B"){

g_form.setVisible('AB', true);

}

[Dr Atul G- LNG]

Hi @David Boom 

I think it would be best is you could use UI policy like 

choice = A

Policy action 

https://www.servicenow.com/community/now-platform-forum/best-way-to-show-hide-fields-on-a-catalog-it...

NO need to use client script.

[David Boom]

I have around 25 choices and 100 variables. Using UI policies will create around 1000 UI policy actions.

[Dr Atul G- LNG]

I agree, but since you're facing issues with using CS, I thought that using a UI Policy might be a better approach—it's no-code and quick to implement.

[Ankur Bawiskar]

@David Boom 

try this

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue === '') {
        return;
    }

    // Hide all variables initially
    g_form.setVisible('AB', false);
    g_form.setVisible('AC', false);

    // Show variables based on the selected choice
    if (newValue == 'A') {
        g_form.setVisible('AB', true);
        g_form.setVisible('AC', true);
    } else if (newValue == 'B') {
        g_form.setVisible('AB', true);
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.