Hide Worknotes on Service Portal

Gaetano De Mitr · ‎03-28-2018

Hi,

How Can I hide the work notes on Service Portal?

Thanks,

s_lefebvre · ‎03-28-2018

Hi,

Worknotes are only visible for users follow ACL to read this.

By default, only users with itil role can see work_notes, end users don't see work_notes.

Harish Ragz · ‎03-28-2018

You can try with this link. It may help you.

Raksha125 · ‎04-27-2022

https://community.servicenow.com/community?id=community_question&sys_id=6ddd8f6ddb9cdbc01dcaf3231f9619a1