How are you using Python with ServiceNow

[Edward Rosario]

Hello all,
For the new year, I thought I'd start learning Python, but i'm not sure if anyone uses that as part of their Admin duties.  I'd like to get feedback if possible.  Is it worth learning?  if so, what are some things you use it for?

Any feedback is appreciated

[Mohammed8]

Hi @Edward Rosario 

As a ServiceNow developer/admin, I don’t think Python is directly useful for ServiceNow,  as you won’t be using Python inside the platform itself.

That said, I’ve learned Python and its libraries  and it can be very powerful for data cleaning and preparation. If your project or client allows external tools, Python can be great helping hand for transforming or validating data before importing it into ServiceNow tables, especially when working with large or messy datasets. Python also provides a strong foundation and libraries for machine learning, so if you’re interested in exploring AI and machine learning concepts , python is definitely worth learning.

Thanks and Regards,

Mohammed Zakir

[Edward Rosario]

@Mohammed8 Thank you very much for the information , I have been exploring AI and machine learning concepts, so this is helpful.

[adityahubli]

Hello @Edward Rosario ,

ServiceNow admins mainly use JavaScript on the platform, but Python is commonly used outside ServiceNow for automation. It’s helpful for calling ServiceNow REST APIs, handling bulk imports/updates, generating reports, and integrating ServiceNow with external tools. While not mandatory, it’s a valuable skill for admins moving toward automation or integration roles.

Regards,

Aditya,

Technical Consultant

[Dr Atul G- LNG]

Hi @Edward Rosario 

As a trainer, I have not encountered the use of Python in ServiceNow development. In ServiceNow, development is primarily done using JavaScript.

Python is generally used outside the ServiceNow platform, such as on the data or integration side. It may be involved when ServiceNow works with external data systems or data teams, but for core ServiceNow developer development, I have not seen practical use cases for Python.