How can I add the multiple Knowledge base in Service portal?

Saurabh Gaikwad
Mega Expert

I am not able to add the two knowledge base in one portal. Even I have added the KB in in related list of portal (related list name :- Knowledge Base) but its still not working. How can I add the multiple KB in service portal? 

Kb :- 1) Knowledge base

         2) KB Application

 

 

Only knowledge base is visible in service portal.

can some one suggest me what to do with this?

 

Thanks and Regards,

Saurabh,

5 REPLIES 5

It should be there, just to confirm it is showing below the categories widget, can you scroll to the bottom of page and check if the widget is present there